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Ometria is a customer marketing platform that enables retailers to send personalised, relevant marketing messages throughout the customer journey.
Ometria is trusted by some of the fastest growing retail brands in the world such as Moss Bros, Crew Clothing, Feelunique, Hotel Chocolat, LoveCrafts and Wonderbly.



London, UK  /  #lifecycle20  /  20 Oct 2020

The home of smart retail marketing


Join the trendsetters at Europe's biggest retention marketing conference for retailers

With 30 speakers, new session formats, a whole additional day of deep-dive workshops and an epic networking party, Lifecycle is unmissable if you're a retail marketer. 

An agenda tailor-made for retail marketers

300+ retail marketers from fashion to beauty, homeware to food and drink

2 day event, with 30 industry-renowned speakers

Actionable content - 100% of Lifecycle19 attendees said they'd learned something new to apply to their own marketing

Get all the latest Lifecycle20 updates

Hot topics from 2019


Speakers 2019

Jennifer Roebuck

CMO, Feelunique

Marie Chenailler-Maurice

Marketing Director, Seraphine

3 Key Retention Marketing Lessons from Papier, eve Sleep and

Don't just take our word for it

Tickets for Lifecycle20

Ciaran McClellan

Customer Director, ME+EM

Ryan Moriarty

SVP Marketing, Sofar Sounds

Aron Cody-Boutcher

Former CCO, Seasalt & Founder, Opted

Brad Dey

VP of Digital, Ledbury & Health Warrior


5 Interesting Findings From Our Consumer Census 2018


Content hub

Become a partner

For partnership opportunities please email


Be the first to hear about new speakers, venue announcements and other exciting news by signing up for conference updates

Mike Wallwork

Head of Ecommerce, FOOTASYLUM

Retailer all-inclusive


Excludes VAT & fees

Lifecycle Conference + Party + Workshop day

Retailer networking pass


Lifecycle Conference + Party 

Excludes VAT & fees

Vendor all-inclusive


Lifecycle Conference + Party + Workshop day

Excludes VAT & fees

Vendor networking pass


Lifecycle Conference + Party 

Excludes VAT & fees

Find out more about our partnership opportunities

Find out more about our partnership opportunities

From fast-growth online retailers to established high street institutions, every speaker on the Lifecycle19 stage was sharing their stories about creating amazing customer experiences.

We were talking about:

  • Bridging the online/offline divide: what will shopping look like in 2025?
  • The future of the customer experience
  • How marketers can personalise at scale
  • How to create seamless cross-channel experiences

“Interesting topics, delivered by people at the top of their game.”

“Real life recommendations and learnings you can implement today.”

"Lifecycle is a great opportunity to listen to some of the best CRM marketers in retail, whilst also being able to connect and exchange ideas and best practices with exceptional modern marketers."

Tijan Serena Mazour

Fashion & Lifestyle Influencer

Danielle Peazer

Influencer & Founder of Danielle Peazer Method

Alexandra Carello

Luxury Communications Specialist, Former NET-A-PORTER

Alessandra Steinherr

Influencer, Digital Beauty Content Creator

Charlotte Ashton

Managing Director, Latest in Beauty

Simon Moore

CEO & Chartered Psychologist, Innovationbubble

Taylor Coil

Marketing Director, Tortuga

Harri Laitalainen

Marketing Strategist, Elvis & Kresse

Ivan Mazour

CEO & Founder, Ometria

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Our partners

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Fiona Stevens

Head of Marketing, LoyaltyLion

Matt Potter

Regional Vice President, EMEA
Movable Ink

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Lysa Hardy

CMO & Board Director, Hotel Chocolat 

Whitney Bromberg Hawkings

CEO & Co-Founder, FLOWERBX 

Dr Beth Butterwick

Former CEO, Karen Millen

Martin Allen

Former Director of CRM & Performance Marketing, Moonpig

Sarah Lewis

Digital Marketing Manager, Biscuiteers

Amy Smith

Head of CRM, Bulk Powders

Hannah Widdicombe

Head of BrandThe Fold

Learn more
Learn more

Highlights from Lifecycle19

Lifecycle19 took place in October 2019 at Printworks in London, with an action-packed two days of talks from some of the most innovative, customer-focused brands in the UK and beyond.

Lifecycle19 - post conference magazine

To bring together all of the learnings from the day, we’ve produced a magazine with all the best bits, key takeaways and loads of great pictures.