The flagship retail community

Lifecycle24 | 30 APRIL 2024

A man presenting at the Lifecycle23 retail event by Ometria.

What is Lifecycle?

More than just another industry conference, Lifecycle is a retail marketing community that’s grown over a decade, bringing like-minded marketers together every year.

This year’s Lifecycle London is all about Retail Revival. After a tough 2023 that demanded resilience from the retail sector, we’re excited to see the green shoots of growth in the industry. Sessions and speakers will explore how emerging technology and trends are driving strategies for retail revival and renewal.

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Join us to access

Actionable Insights

Hear from industry-leading speakers and network with hundreds of innovative retail marketers. You’ll leave with applicable insights and tangible takeaways for your 2024 marketing strategies.
Inspirational Talks

We welcome some of the most inspiring speakers to the stage. Watch Marketing leaders, innovators and experts as they sharing their experiences, discuss relatable challenges, and transformative success stories.
Retailers you love

Meet with the minds behind the brands you love. Learn, share and network throughout the day, and after the event, there will be a well-deserved drinks reception and an opportunity to network within a likeminded community.
A mixture of sessions

Throughout the day, there will be a varied mixture of content, including expert keynotes, retailer stories, and lively panels, with opportunities to ask questions and engage in the discussion.
Want to get a taster?

Nothing beats being in the room, but you can get a sense of the variety and calibre from previous years. Find all the session recordings and content from Lifecycle London and New York on our content hub
Topics you care about most

We build our agenda on the hottest topics impacting retail. Expect to see the latest in AI and technology, consumer behavior trends, and customer experience innovation.

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Lifecycle in numbers

750+

Retail brands have joined us at Lifecycle

94%

4-5 star attendee satisfaction rating

12+

Educational sessions

Speakers

Bronwen Foster-Butler

Chief Marketing Officer
Finisterre
in
Sophie Bambuck

Chief Marketing Officer
The North Face
in
Razia Aziz

Head of Retention - Customer
Whittard of Chelsea
in
Ella Ford

Head of CRM and Customer Experience
Orlebar Brown
in
Lana Rush

Head of Marketing
OSPREY LONDON
in
Laura Sanchidrian

Head of Digital Marketing
Wolf & Badger
in
Emma Law

Head of Digital
RIXO
in
Ciaran McClellan

Growth Director
ME+EM
in
Victoria Carpenter

Head of CRM and Retention
Craft Gin Club
in
Angela Rhodes

Head of CRM
EGO
in
Ivan Mazour

CEO and Founder
Ometria
in

Past Attendees

Agenda

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08:30

Registration & Breakfast

09:15

Welcome & Opening

09:30

The era of brand transformation

Lana Rush, Head of Marketing - OSPREY LONDON

10:00

revival

Ivan Mazour, CEO & Founder - Ometria

10:30

Roundtable Discussion

11:00

Coffee Break

11:20

Decisions Driven By Data

Razia Aziz, Head of Retention – Customer - Whittard

11:55

Fireside Chat
Sustainability in the Age of Revival

w/ Bronwen Foster-Butler, CMO - Finisterre
Elliot Harris, Account Executive - Ometria

12:25

Roundtable Discussion

12:55

Lunch

14:00

Panel Discussion
What do your customers really want?

w/ Angela Rhodes, Head of CRM - EGO
Emma Law, Head of Digital - RIXO
Victoria Carpenter, Head of CRM & Retention - Craft Gin Club
Lucy Radnedge, Customer Success Manager - Ometria
Laura Sanchidrián, Head of Digital Marketing - Wolf & Badger

14:40

Think Global. Act Local.

Ella Ford, Head of CRM & Customer Experience - Orlebar Brown

15:20

Coffee Break

15:50

Fireside Chat
Strengthening the Customer-First Proposition

w/ Ciaran McClellan, Growth Director - ME+EM
Rita Martins, CRM Lead - Ometria

16:20

Retail's Emotional Connection

Sophie Bambuck, CMO - The North Face

16:50

Wrap up

17:00

Cocktail reception

Featuring DJ Elliot, a live saxophone and caricaturist

A man is giving a presentation at the Ometria retail event called Lifecycle23

Three women smiling and posing in front of a life-size photo booth, capturing a fun and memorable moment together.

A diverse group of individuals sitting on chairs at a conference, engaged in discussions and sharing ideas.

A diverse crowd gathered around tables in a conference room, engaged in discussions and sharing ideas.

A diverse group of professionals discussing ideas and collaborating in a conference room

A diverse crowd gathered around tables in a room, engaged in conversation and enjoying each other's company.

Two women enjoying a drink together at a table, sharing laughter and conversation.

Excited individuals surrounding a table, curious about the contents of a bag filled with freebies.

A man confidently presenting at a conference, engaging the audience with his knowledge and expertise.

Lifecycle23 event for empowering discussions and networking opportunities.

A diverse group of people discussing while sitting around a table.

Four people sitting on a stage with a screen behind them.

You’ll be in

good company

join us

Testimonials

“Get new ideas, new brainstorms and just have conversations you wouldn’t have day-to-day in your offices with your team”
— Hannah Sinclair, Director of Retention Marketing | Steve Madden
“I’ve been really inspired by not only the full audience but the number of people who are here from different brands and different companies”
— Carrie Lomas, Founder & CEO | Brand Conscience
“I love coming to Lifecycle to meet new people, understand different business models and to network”
— Amy Harman, Head of CRM, Loyalty & Subscriptions | Hotel Chocolat
“I thoroughly enjoyed the whole day. The keynote speakers and panels were fabulous. The day felt short as each bit of content was so interesting I was wanting more.”
— Dominique Gray, Digital Marketing Product Lead | Furniture Village

Where?

30th April 2024

9:00am - 5:30pm + drinks reception
etc.venues 155 Bishopsgate
155 Bishopsgate, London
EC2M 3YD

Join us

Get your tickets now, we can’t wait to see you in April!

The flagship retail community

Lifecycle24 | 30 APRIL 2024

What is Lifecycle?

Actionable Insights

Inspirational Talks

Retailers you love

A mixture of sessions

Want to get a taster?

Topics you care about most